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Customers and projects.


"My core competency and strength lies in my ability to manage the big picture: I am able to consider all components so that a simple idea can be turned into something concrete – something that actually works."

Below you can find short descriptions of some of our past projects.






CraftCorner


CraftCorner


ATR soft


Visit Business Turku


The City of Turku / welfare division 2012


Master Thesis MBA


The City of Kauniainen / welfare division


Premode


The City of Turku / welfare division 2013


LM-Instruments


The City of Turku / city administration


Kauppapuutarha Verso




Ami Avellán Jewellery 2014

Creating company identity and development of company services



ATR Soft Oy 2012-15

A comprehensive development of the company identity. Customer-centric service design and planning. All services were redesigned in order to increase customer potential and to further develop cooperation with current customers. Company visuals and offering categories were redone to better correspond to the values defined by ATR Soft employees.



CustomTools

The development and visualization of an ATR Soft product.



Akademiska Orkestern 2012

Graphic design of the concert marketing materials.



ColdCompany Oy 2012/14

Creating company identity and product branding.



Center for Diaconia, Turku 2012

Graphic design for marketing materials



Int2000 Oy 2014

Creating company identity and development of services



ISS Palvelut 2015

PA service design development project and facilitation with customers and partners in Kallanranta, Kuopio.



The City of Kauniainen / welfare division 2014

A discussion for disabled persons, their families, the city of Kaunianen service providers, and A45. Information gathering using customer-centric development tools.



Kauppapuutarha Verso Oy 2013

Creating company identity



Katankontit 2012/2014

Creating company identity, productization of services, and visualization of the customer journey.



LM-Instruments Oy 2014

In cooperation with Nextfour Group Oy 2014

Design of the user interface of a medical instrument, usability development and graphic design

”Dental Tracking System, DTS, is used to record and track (chosen) activities made to the articles registered into the system. Articles can be different kinds dental hand instruments or materials like dental fillings.”



Premode Oy 2013

Development of the current company identity and services



RemoteMX Oy 2011/13

Defining company values and developing service ideas using service design methodology and tools



Secutek Oy 2014

Creating company identity and development of services



Taitoliitto - The Finnish Crafts Organization 2014

The development of the service concept and identity of CraftCorner, a crafts center shared by three businesses. The company identity and service concept were designed to better correspond to both operational business needs and customer needs.



The City of Turku / welfare division 2012

A project to find new service innovations and to further develop the current short term care operations model at the Turku 24-hour social and health services unit. The objective of the project was to find a functional operations model for both service professionals and customers, to learn more about the service design methodologies, and to bring all the service professionals together to discuss the development project. The project was carried out together with the director for 24-hour care Kirsi Kiviniemi.



Master Thesis MBA 2014

Laurea University of Applied Sciences, Degree Program in Service Innovation and Design

Master Thesis 2014: Successful Service Development in the Public Sector: a Case study of a Service Design Project Carried out in Short-Term Care Services in the Town of Turku



The City of Turku / welfare division 2013

A service design pilot project to create the foundation for a new operations model for the welfare division. The objective of the pilot was to involve both service project staff and service end-users in the service design process, and to create a new, customer-centric operations model for development. The goal for the project staff was to really internalize service design thinking so that new and current services could be further developed together with the customers.



The City of Turku / city administration 2012

The development of the operations model for an employment project.



The City of Turku / city administration 2013

Facilitating post-implementation meetings for the Participative Integration in Finland project in Turku. Customer-centric tools and methods were employed.



The city of Turku / recreation division 2015

Team workshop facilitation in a drop-out project.



Turku Region Development Centre / Visit Business Turku 2014

Customer-oriented development of a virtual Business Turku platform. User interface design and graphic design.





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